Product Recalls: Causes, Costs & the Role of ERP in Traceability

Why do manufacturers need a business solution that includes strong traceability capabilities? The simple response is that they can’t afford not to.

Without an effective plan to manage and mitigate a recall, a hard-earned positive reputation and brand image could be irreparably damaged. The bottom line can take a huge hit, and, in a worst-case scenario, bankruptcy and significant legal liability are possible.

Despite the significant negative impact of a recall, manufacturers around the globe often are unprepared. And, for a variety of reasons, industries of all kinds are also experiencing an increased number of recall events in the past several years.

Ultra Senior Consultant Dave Lechleitner recently talked with SYSPRO Product Operations Manager Roger Landman.