The #1 Training Mistake Killing Your Restaurant’s Success
Preston Lee | The 30% Rule
The #1 Training Mistake Killing Your Restaurant’s Success
6:30
Why Your Restaurant Isn’t Thriving! (The Truth About Hospitality)
Preston Lee | The 30% Rule
Why Your Restaurant Isn’t Thriving! (The Truth About Hospitality)
0:59
The Simple System That Transforms Restaurant Staff Performance
Preston Lee | The 30% Rule
The Simple System That Transforms Restaurant Staff Performance
2:03
Train Your Restaurant Staff to MicroDose... Hospitality #restaurantmanagement
Preston Lee | The 30% Rule
Train Your Restaurant Staff to MicroDose... Hospitality #restaurantmanagement
0:57
Turn First-Time Guests into Restaurant Regulars! w/ This Staff Training
Preston Lee | The 30% Rule
Turn First-Time Guests into Restaurant Regulars! w/ This Staff Training
8:08
You're Losing Guests Cause Your NOT Adding Value to Every Experience
Preston Lee | The 30% Rule
You're Losing Guests Cause Your NOT Adding Value to Every Experience
0:55
California’s Best Kept Secret 'Wellness Retreat' - Redefines Hospitality!
Preston Lee | The 30% Rule
California’s Best Kept Secret 'Wellness Retreat' - Redefines Hospitality!
3:58
Businesses Die from Micromanaging - Create Systems for Staff Accountability | Here's How
Preston Lee | The 30% Rule
Businesses Die from Micromanaging - Create Systems for Staff Accountability | Here's How
0:56
What's Behind Black Taps Iconic Burgers & Next-Level Shakes?
Preston Lee | The 30% Rule
What's Behind Black Taps Iconic Burgers & Next-Level Shakes?
0:32
#1 Google Review Mistake That’s Costing Your Restaurant Customers!
Preston Lee | The 30% Rule
#1 Google Review Mistake That’s Costing Your Restaurant Customers!
1:46
Most Staff Get This Wrong... The REAL Difference Between Hospitality & Service
Preston Lee | The 30% Rule
Most Staff Get This Wrong... The REAL Difference Between Hospitality & Service
1:47
Mistake 90% of Restaurants Make With Reviews | Here's How to Turn Them Into More Customers
Preston Lee | The 30% Rule
Mistake 90% of Restaurants Make With Reviews | Here's How to Turn Them Into More Customers
5:42
Your Managers Aren’t Following Your Vision?...#restaurantowners
Preston Lee | The 30% Rule
Your Managers Aren’t Following Your Vision?...#restaurantowners
2:02
The Reason You Can’t Train Hospitality l Try This Instead
Preston Lee | The 30% Rule
The Reason You Can’t Train Hospitality l Try This Instead
3:51
Robots are Changing Everything | Elevate Your Restaurant Game Now
Preston Lee | The 30% Rule
Robots are Changing Everything | Elevate Your Restaurant Game Now
0:59
Never Do This...Try this Hospitality Hack Instead ... #restaurantmanagement
Preston Lee | The 30% Rule
Never Do This...Try this Hospitality Hack Instead ... #restaurantmanagement
1:27
STOP The Dead Restaurant Model: This Training Strategy Changes Everything
Preston Lee | The 30% Rule
STOP The Dead Restaurant Model: This Training Strategy Changes Everything
15:23
Your Staff is Costing You Customers – #1 Rule OF Hospitality
Preston Lee | The 30% Rule
Your Staff is Costing You Customers – #1 Rule OF Hospitality
5:23
Why Some Restaurants Succeed & Others Struggle
Preston Lee | The 30% Rule
Why Some Restaurants Succeed & Others Struggle
1:36
The #1 Trait of Top Servers & Bartenders
Preston Lee | The 30% Rule
The #1 Trait of Top Servers & Bartenders
1:37
Secret to TRUE Hospitality...Most People Get It Wrong #hospitalityindustry
Preston Lee | The 30% Rule
Secret to TRUE Hospitality...Most People Get It Wrong #hospitalityindustry
0:59
Most Overlooked Way to Scaling a Restaurant Fast!...
Preston Lee | The 30% Rule
Most Overlooked Way to Scaling a Restaurant Fast!...
11:10
I noticed the same trend over and over:
Preston Lee | The 30% Rule
I noticed the same trend over and over:
0:13
This Simple Act Will keep Your Guests Coming Back...#hospitality
Preston Lee | The 30% Rule
This Simple Act Will keep Your Guests Coming Back...#hospitality
1:40
Opening 25 Restaurants Taught Me This Fatal Mistake
Preston Lee | The 30% Rule
Opening 25 Restaurants Taught Me This Fatal Mistake
5:23
It’s called the 20-60-20 Rule… #restaurantsuccess
Preston Lee | The 30% Rule
It’s called the 20-60-20 Rule… #restaurantsuccess
1:14
Why Every Restaurant Needs a Pre-Shift Meeting...#restaurantmanagement
Preston Lee | The 30% Rule
Why Every Restaurant Needs a Pre-Shift Meeting...#restaurantmanagement
0:33
The Billion-Dollar Customer Service Strategy at Chick-fil-A ...#chikfila #hospitalityindustry
Preston Lee | The 30% Rule
The Billion-Dollar Customer Service Strategy at Chick-fil-A ...#chikfila #hospitalityindustry
1:31
Debunking the Restaurant Failure Myth & Setting up for Success
Preston Lee | The 30% Rule
Debunking the Restaurant Failure Myth & Setting up for Success
14:06
Restaurants are Losing Money Because of THIS! 🚨🔥 #badapple
Preston Lee | The 30% Rule
Restaurants are Losing Money Because of THIS! 🚨🔥 #badapple
1:28
Statistic NO ONE Talks About in Restaurants...#restaurantbusiness
Preston Lee | The 30% Rule
Statistic NO ONE Talks About in Restaurants...#restaurantbusiness
0:56
The Initial Training for an Employee is just the beginning…👇
Preston Lee | The 30% Rule
The Initial Training for an Employee is just the beginning…👇
0:09
Cheesecake Factory Went from 10 Dishes to a $2B Empire | Now Vietnamese Street Kitchen Follows
Preston Lee | The 30% Rule
Cheesecake Factory Went from 10 Dishes to a $2B Empire | Now Vietnamese Street Kitchen Follows
1:34
Viral Restaurant Marketing is Changing... #restaurantmarketing
Preston Lee | The 30% Rule
Viral Restaurant Marketing is Changing... #restaurantmarketing
1:57
The #1 Factor that Separates Struggling Restaurants from Profitable Ones...#restaurantsuccess
Preston Lee | The 30% Rule
The #1 Factor that Separates Struggling Restaurants from Profitable Ones...#restaurantsuccess
1:41
From Risk to REWARD: How This Restaurant Became a HIT!  #vietnamesefood #vietnamesestreetfood
Preston Lee | The 30% Rule
From Risk to REWARD: How This Restaurant Became a HIT! #vietnamesefood #vietnamesestreetfood
1:08
Hospitality, Something You Can Teach? OR Just an Innate Skill? #restaurantmanagement
Preston Lee | The 30% Rule
Hospitality, Something You Can Teach? OR Just an Innate Skill? #restaurantmanagement
1:31
Why Most Restaurants FAIL: The #1 Mistake Owners Make #restaurantbusiness
Preston Lee | The 30% Rule
Why Most Restaurants FAIL: The #1 Mistake Owners Make #restaurantbusiness
1:31
Fix Your Broken Culture NOW Before It's Too Late...
Preston Lee | The 30% Rule
Fix Your Broken Culture NOW Before It's Too Late...
7:25
The Reason His Restaurants are SO Successful...#vietnamesefood
Preston Lee | The 30% Rule
The Reason His Restaurants are SO Successful...#vietnamesefood
1:28
On average, a Loyal Repeat Guest is worth $1k annually to a restaurant, yet...👇👇👇
Preston Lee | The 30% Rule
On average, a Loyal Repeat Guest is worth $1k annually to a restaurant, yet...👇👇👇
0:07
Sales Trick Will Boost Your Restaurant’s Profits Instantly #servers
Preston Lee | The 30% Rule
Sales Trick Will Boost Your Restaurant’s Profits Instantly #servers
1:31
Why Your Upselling Sucks in Your Restaurant #upselling
Preston Lee | The 30% Rule
Why Your Upselling Sucks in Your Restaurant #upselling
1:42
Exposing the Toughest Restaurant Market in the World...NYC #newyorkcity #restaurants
Preston Lee | The 30% Rule
Exposing the Toughest Restaurant Market in the World...NYC #newyorkcity #restaurants
0:42
Beating Dave & Buster's at Their Own Game...#gametimesocial
Preston Lee | The 30% Rule
Beating Dave & Buster's at Their Own Game...#gametimesocial
1:12
5-Star Hospitality in 2 Simple Steps...#hospitalityexperts
Preston Lee | The 30% Rule
5-Star Hospitality in 2 Simple Steps...#hospitalityexperts
1:34
Hospitality Skills in the Restaurant Industry | Why Most Training Doesn't Work
Preston Lee | The 30% Rule
Hospitality Skills in the Restaurant Industry | Why Most Training Doesn't Work
3:56
Fine Dining to Disaster...#restaurantlife
Preston Lee | The 30% Rule
Fine Dining to Disaster...#restaurantlife
1:53
The Brutal Truth: 80% of Employees Won’t Follow Directions  #restaurantbusiness
Preston Lee | The 30% Rule
The Brutal Truth: 80% of Employees Won’t Follow Directions #restaurantbusiness
0:38
From California to Canada: "GameTime" vs. "Dave & Buster's" #gametime
Preston Lee | The 30% Rule
From California to Canada: "GameTime" vs. "Dave & Buster's" #gametime
1:12
Restaurant 'Waterfront Syndrome'? | A Real Thing
Preston Lee | The 30% Rule
Restaurant 'Waterfront Syndrome'? | A Real Thing
3:58
Biggest Problem I Hear from Restaurant Owners  #restaurantbusiness
Preston Lee | The 30% Rule
Biggest Problem I Hear from Restaurant Owners #restaurantbusiness
1:25
Why Training FAILS Everytime at Your Business...#resturantstartup
Preston Lee | The 30% Rule
Why Training FAILS Everytime at Your Business...#resturantstartup
0:34
What’s Killing Restaurants? Data You Haven’t Seen
Preston Lee | The 30% Rule
What’s Killing Restaurants? Data You Haven’t Seen
1:06
#1 Mistake Restaurants Make That Kills Upselling Opportunities...#restaurantsuccess
Preston Lee | The 30% Rule
#1 Mistake Restaurants Make That Kills Upselling Opportunities...#restaurantsuccess
0:53
60% of Your Restaurant’s Revenue Depends on THIS Strategy
Preston Lee | The 30% Rule
60% of Your Restaurant’s Revenue Depends on THIS Strategy
5:14
Worst Dining Experience | Restaurant Failed in Every Way Possible
Preston Lee | The 30% Rule
Worst Dining Experience | Restaurant Failed in Every Way Possible
2:30
Truth Behind Chick-fil-A’s Sunday Policy...#chickfila #kfcviral
Preston Lee | The 30% Rule
Truth Behind Chick-fil-A’s Sunday Policy...#chickfila #kfcviral
1:25
Never Shop the Same After This New Singapore Grocery Store!
Preston Lee | The 30% Rule
Never Shop the Same After This New Singapore Grocery Store!
3:44
Good Food Isn’t Enough—Here’s What You’re Missing... #restaurantmanagement
Preston Lee | The 30% Rule
Good Food Isn’t Enough—Here’s What You’re Missing... #restaurantmanagement
0:58
Biggest Restaurant Failure that KILLS Profits #restaurantsuccess #repeatcustomers
Preston Lee | The 30% Rule
Biggest Restaurant Failure that KILLS Profits #restaurantsuccess #repeatcustomers
1:56
Singapore Sushi Spot does THIS to be the best…Rappu Sushi #singaporefood
Preston Lee | The 30% Rule
Singapore Sushi Spot does THIS to be the best…Rappu Sushi #singaporefood
1:40
#1 Reason Guests Won't Return (Not What You Think)
Preston Lee | The 30% Rule
#1 Reason Guests Won't Return (Not What You Think)
0:50
Simple Secret Could Transform Your Guest Experience! 🎯 #restaurantsuccess #guestexperience
Preston Lee | The 30% Rule
Simple Secret Could Transform Your Guest Experience! 🎯 #restaurantsuccess #guestexperience
0:47
I Went To a Hidden 90's-themed SpeakEasy in Singapore!
Preston Lee | The 30% Rule
I Went To a Hidden 90's-themed SpeakEasy in Singapore!
7:45
Shocking Shake Shack & Cheesecake Factory Beginnings | Now Billion-Dollar Success
Preston Lee | The 30% Rule
Shocking Shake Shack & Cheesecake Factory Beginnings | Now Billion-Dollar Success
0:57
From One Bad Meal to Thousands in Lost Revenue...#restauranttips
Preston Lee | The 30% Rule
From One Bad Meal to Thousands in Lost Revenue...#restauranttips
1:27
Opening a Restaurant in Waikiki Broke Me... #restaurantstartup
Preston Lee | The 30% Rule
Opening a Restaurant in Waikiki Broke Me... #restaurantstartup
0:46
#1 Mistake Killing Restaurants...Agree?  #restaurant
Preston Lee | The 30% Rule
#1 Mistake Killing Restaurants...Agree? #restaurant
0:55
Chick-fil-A's Competition: Owner Reveals Strategy #chickfila #howlinrays
Preston Lee | The 30% Rule
Chick-fil-A's Competition: Owner Reveals Strategy #chickfila #howlinrays
0:59
CRUSH Restaurant Competition with These Corporate Tactics!
Preston Lee | The 30% Rule
CRUSH Restaurant Competition with These Corporate Tactics!
23:26
From Hot Dogs to Billions...Simple Secret Made Them Multi-Billion-Dollar Icons
Preston Lee | The 30% Rule
From Hot Dogs to Billions...Simple Secret Made Them Multi-Billion-Dollar Icons
1:00
Restaurants STOP Doing This...#restaurantowner
Preston Lee | The 30% Rule
Restaurants STOP Doing This...#restaurantowner
0:51
Works Every Time...Restaurant Owner Shares Strategy with Reviews #reviewrestaurant
Preston Lee | The 30% Rule
Works Every Time...Restaurant Owner Shares Strategy with Reviews #reviewrestaurant
1:00
Word Salad Tricked Everyone | Restaurant Tip
Preston Lee | The 30% Rule
Word Salad Tricked Everyone | Restaurant Tip
0:47
Restaurant Employee Success DEMYSTIFIED
Preston Lee | The 30% Rule
Restaurant Employee Success DEMYSTIFIED
2:52
You’re Losing Money Because You Don’t Know THIS #restaurantstory
Preston Lee | The 30% Rule
You’re Losing Money Because You Don’t Know THIS #restaurantstory
1:00
Is This Tacky? OR a Smart Strategy to Boost Business? #restaurantmarketing
Preston Lee | The 30% Rule
Is This Tacky? OR a Smart Strategy to Boost Business? #restaurantmarketing
1:00
Guests KILLING the Restaurant?
Preston Lee | The 30% Rule
Guests KILLING the Restaurant?
0:11
Are You Serving Food the WRONG Way? #foodservice
Preston Lee | The 30% Rule
Are You Serving Food the WRONG Way? #foodservice
1:00
All Over Europe...Servers & Bartenders Say They Struggle With This #bartenders
Preston Lee | The 30% Rule
All Over Europe...Servers & Bartenders Say They Struggle With This #bartenders
0:54
Running a Successful Restaurant Needs THESE Basics
Preston Lee | The 30% Rule
Running a Successful Restaurant Needs THESE Basics
5:58
4 "Secrets" to Make Guests Order More Drinks...Psychology?
Preston Lee | The 30% Rule
4 "Secrets" to Make Guests Order More Drinks...Psychology?
0:57
Do you Agree with This? Big Restaurant Owner Surprises Me
Preston Lee | The 30% Rule
Do you Agree with This? Big Restaurant Owner Surprises Me
1:00
This Famous Restaurant Had More Overall Success by Closing...Howlin Rays  #yourrestaurant
Preston Lee | The 30% Rule
This Famous Restaurant Had More Overall Success by Closing...Howlin Rays #yourrestaurant
0:35
What Your Favorite Restaurant Is Missing 🤔 #restaurantreview  #restaurantexperience
Preston Lee | The 30% Rule
What Your Favorite Restaurant Is Missing 🤔 #restaurantreview #restaurantexperience
1:00
Chick-fil-A Killer & Owner Offers Thoughts | Howling Rays #howlinrays
Preston Lee | The 30% Rule
Chick-fil-A Killer & Owner Offers Thoughts | Howling Rays #howlinrays
0:45
Why 80% of Restaurant Employees Fail Without THIS Strategy | High-Level Systems
Preston Lee | The 30% Rule
Why 80% of Restaurant Employees Fail Without THIS Strategy | High-Level Systems
4:51
Tricking Customers? Servers are in Sales | Restaurant Tips #restaurantcoach
Preston Lee | The 30% Rule
Tricking Customers? Servers are in Sales | Restaurant Tips #restaurantcoach
1:00
Hack The Restaurant Menu... #restaurantmenu #restaurantstyle
Preston Lee | The 30% Rule
Hack The Restaurant Menu... #restaurantmenu #restaurantstyle
0:57
This is So Important for Restaurant Success #customerretention #customerloyalty
Preston Lee | The 30% Rule
This is So Important for Restaurant Success #customerretention #customerloyalty
1:00
Server’s First Time Gone Wrong 😬 | Restaurant Fails #servers
Preston Lee | The 30% Rule
Server’s First Time Gone Wrong 😬 | Restaurant Fails #servers
0:55
Boost Sales with This Simple Tip | Restaurant Profit #drinkoftheday #restaurantsuccess
Preston Lee | The 30% Rule
Boost Sales with This Simple Tip | Restaurant Profit #drinkoftheday #restaurantsuccess
0:33
Positive Guest Experience is About - Energy #customerengagement #restaurantsuccess
Preston Lee | The 30% Rule
Positive Guest Experience is About - Energy #customerengagement #restaurantsuccess
1:00
How to Turn Your Restaurant Reviews from 1 to 5 Stars | THE RIGHT WAY
Preston Lee | The 30% Rule
How to Turn Your Restaurant Reviews from 1 to 5 Stars | THE RIGHT WAY
5:40
'Bad Apple' Effect in Restaurants #restaurantstartup #restauranttips
Preston Lee | The 30% Rule
'Bad Apple' Effect in Restaurants #restaurantstartup #restauranttips
1:01
Unlocking The Talent in Restaurants #restaurantsuccess #hiringstrategy
Preston Lee | The 30% Rule
Unlocking The Talent in Restaurants #restaurantsuccess #hiringstrategy
1:00
Common Restaurant Mistake That Kills Profits! #restaurantindustry
Preston Lee | The 30% Rule
Common Restaurant Mistake That Kills Profits! #restaurantindustry
1:00
The Next Big Player in Chicken and Their Winning Formula w/ Johnny Ray Zone & Chefs
Preston Lee | The 30% Rule
The Next Big Player in Chicken and Their Winning Formula w/ Johnny Ray Zone & Chefs
41:45
Simple Words & a Quick Pause Can Elevate Customer Experience #DiningDoneRight #servers
Preston Lee | The 30% Rule
Simple Words & a Quick Pause Can Elevate Customer Experience #DiningDoneRight #servers
0:55